At iNNo Concepts Inc., we take pride in Quality merchandise, Customer service, and Prompt delivery. Our products are manufactured with the best quality materials. We test each product before it is shipped to the customer. We are certain that you will be satisfied with our product. If you are not satisfied with our product, we will assist you promptly.

iNNo Concepts Inc. provides a limited five-year manufacturer’s warranty for 110V wetgrinders (wet grinders) and 110V mixer grinders purchased from Inno Concepts on or after 1/1/23. Warranty covers only manufacturing defects for residential use of 110V units of ULTRA Mini, ULTRA Perfect+, ULTRA Grind+ Gold and Panasonic wetginders, and ULTRA Topp Mixer Grinders purchased from Inno Concepts. For commercial use, a limited warranty is valid only for 90 days. Warranty is valid only for the units used in USA & Canada.

Grinders & mixer grinders purchased from outlets or websites other than Inno Concepts are not covered under Inno Concepts warranty. Please contact the seller for the warranty. We will be glad to service the units that are not bought from Inno Concepts for a nominal service charge. For details, contact us by phone at +1-770-594-1815 or email at info@innoconcepts.com

Warranty Service is provided by iNNo Concepts Inc. at their 625 Sims Industrial Blvd Ste A, Alpharetta GA 30009 service facility. Customers should follow the product return instructions to avail of warranty services. The warranty is not transferable. It applies only to the original buyer.

iNNo Concepts Inc. provides a limited five-year warranty for commercial equipment such as tilting idli, dosa grinders – ICGC-30, ICGC-40, or ICGC-65 commercial grinders, for any manufacturing defect.

For other products, the warranty period is stated in respective product description pages. Warranty service for these products is covered by the manufacturer. Please contact the manufacturer directly regarding warranty service for these products.

Limited warranty is valid only when the units are operated according to the instructions. Misuse or improper use of these equipment voids limited warranty. The limited warranty applies only to the original purchaser when purchased from Inno Concepts or its authorized dealers or innoconcepts.com.

Warranty does not apply to shipping damages not reported on time, normal wear and tear, or if the product has been involved in an accident, intentionally damaged, or misused (read instruction manual before use).

iNNo Concepts will assist the customer if there is any difficulty getting warranty service from the manufacturer when the product is warranted directly by the manufacturer.

For products covered by iNNo Concepts warranty, iNNo Concepts has the option to repair or replace the product with a similar or equivalent unit or component at the discretion of Inno Concepts Service Technician.

If the product needs service after the warranty period, it will be serviced for a reasonable charge.

The maximum liability for iNNo Concepts is the cost of the unit stated in the original invoice. Under no circumstances is iNNo Concepts responsible for any loss or damage, direct or consequential, resulting from the use of the product. This warranty is expressly in lieu of all other warranties expressed or implied (statuary or otherwise) and of all other obligations on iNNo Concepts part.